Operations Management

Course #MN3042

Start Starts: not available Info For details, contact NPS Online at online@nps.edu.

Clock Est. completion in 3 months

Location pin Offered through Distance Learning

Avg. tuition cost per course: See tuition Info For specific tuition costs of each program or contact information, please contact the NPS Tuition office at tuition@nps.edu .

Learn more about Service Obligation Info Officers accepting orders to a Graduate Education Program (GEP) are obligated to serve on active duty after completion.

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Overview

This course provides an overview of operations in military and commercial systems. The course has three sections: (1) creating processes, including a survey of process types, capacity planning, and service system design; (2) controlling processes, including MRP/ERP systems and the role of information; and (3) coordinating processes, including inventory management, purchasing, and supply chain management. Prerequisite: None.

Included in Degrees & Certificates

  • 192

Learning Outcomes

After taking this course, the student will be able to:

  • Adopt the process management viewpoint to understand, analyze, and improve the performance of operational and business processes in terms of cost, quality, speed, service, flexibility, and readiness.
  • Define, describe, and utilize concepts and analytical techniques fundamental to process analysis and design, such as capacity, bottleneck, cycle time, critical path, Little’s Law, economies of scale, PERT/CPM, inventory management, and queuing theory.
  • Define, describe, and utilize process control methods, such as Theory of Constraints and Statistical Process Control (SPC).
  • Develop sound, high-level understanding of Lean Six Sigma(LSS), including the DMAIC methodology and a range of LSS tools and techniques.