Operations Management

Course #MN3042

Est.imated Completion Time: 3 months

Overview

This course provides an overview of operations in military and commercial systems. The course has three sections: (1) creating processes, including a survey of process types, capacity planning, and service system design; (2) controlling processes, including MRP/ERP systems and the role of information; and (3) coordinating processes, including inventory management, purchasing, and supply chain management. Prerequisite: None.

Included in degrees & certificates

192

Learning Outcomes

After taking this course, the student will be able to:

Adopt the process management viewpoint to understand, analyze, and improve the performance of operational and business processes in terms of cost, quality, speed, service, flexibility, and readiness.
Define, describe, and utilize concepts and analytical techniques fundamental to process analysis and design, such as capacity, bottleneck, cycle time, critical path, Little’s Law, economies of scale, PERT/CPM, inventory management, and queuing theory.
Define, describe, and utilize process control methods, such as Theory of Constraints and Statistical Process Control (SPC).
Develop sound, high-level understanding of Lean Six Sigma(LSS), including the DMAIC methodology and a range of LSS tools and techniques.

Offerings database access

Asset Publisher

Application Deadlines

No upcoming deadlines.