Marketing Management

Course #MN3145

POC: NPS Online Support

Overview

This course takes a general management approach to marketing, examining (1) marketing as s process that creates and sustains customer value; and (2) the manager's role in assuring that the firm delivers products that are successful in the marketplace. The curriculum will emphasize approaches to market research (the "voice of the customer"), innovation, creating customer value in product development, product management, and general management of marketing activities. Topics include: market oriented strategic planning, the TQM marketing process, market research, segmentation, target markets, differentiation, product management, the marketing mix, customer satisfaction, and e-commerce. Case studies are used extensively. PREREQUISITE: NONE

Included in degrees & certificates

  • 721
Offerings database access
Asset Publisher

Academic Calendar

  •  06 Jun 2023

    Spring quarter pre-graduation awards ceremony

  •  09 Jun 2023

    Spring quarter last day of classes

  •  13 Jun 2023

    Spring quarter final examinations begin